Term's & Conditions


Please review the terms and conditions carefully before using our services. By accessing or using CityGlow, you agree to be bound by these terms.

1. Services Provided

We offer laundry services including but not limited to: wash, dry, fold, ironing, and dry cleaning. Services are provided subject to availability and based on the service request submitted.

We offer laundry services including but not limited to: wash, dry, fold, ironing, and dry cleaning. Services are provided subject to availability and based on the service request submitted.

2. Pickup & Delivery

Unlike other laundry delivery services, we handle your clothes at our own facilities. Laundry is our passion we know it, we love it, and we do it exceptionally well! Our drivers and laundry staff are dedicated, full-time employees. No contractors, no gig workers, and no uncertainty about who's caring for your laundry. We're a service you can trust!

Unlike other laundry delivery services, we handle your clothes at our own facilities. Laundry is our passion we know it, we love it, and we do it exceptionally well! Our drivers and laundry staff are dedicated, full-time employees. No contractors, no gig workers, and no uncertainty about who's caring for your laundry. We're a service you can trust!

3. Services

We provide laundry-related services including, but not limited to: washing, drying, folding, ironing, dry cleaning, and pickup/delivery. Service availability may vary by location and may be subject to change without notice.

We provide laundry-related services including, but not limited to: washing, drying, folding, ironing, dry cleaning, and pickup/delivery. Service availability may vary by location and may be subject to change without notice.

4. Proprietary Rights

All content on this website—including text, graphics, logos, images, software, and design—is the property of [Your Laundry Business Name] and protected by copyright, trademark, and other intellectual property laws. Unauthorized use of this content is strictly prohibited.

All content on this website—including text, graphics, logos, images, software, and design—is the property of [Your Laundry Business Name] and protected by copyright, trademark, and other intellectual property laws. Unauthorized use of this content is strictly prohibited.

5. Grant of Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the website for personal and non-commercial purposes. You agree not to reproduce, distribute, modify, or create derivative works from any part of the site without our prior written consent.

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the website for personal and non-commercial purposes. You agree not to reproduce, distribute, modify, or create derivative works from any part of the site without our prior written consent.

6. Damaged or Lost Items

While we take every precaution to ensure the safety of your garments, [Your Business Name] is not liable for:

  • Normal wear and tear
  • Pre-existing damage
  • Color fading or shrinkage from manufacturer defects
  • Losses exceeding the standard liability limit, unless insurance is purchased

Claims must be submitted in writing within 24 hours of order completion.

7. Customer Responsibilities

  • Ensure all items submitted for laundry are safe for machine washing/dry cleaning.
  • Notify us of any special care instructions in writing.
  • Remove any valuables from clothing prior to handing them over.
  • Ensure all items submitted for laundry are safe for machine washing/dry cleaning.
  • Notify us of any special care instructions in writing.
  • Remove any valuables from clothing prior to handing them over.